Your Insurance Company Says No. Now What?

Allen Ritchie • August 31, 2022

 

Expect the insurance company to deny or lowball your injury claim, and you will rarely be surprised. That is my legal experience in Alabama.

Here are some things I do for my clients when faced with this mountain of resistance. Perhaps, they can help you.

Don’t necessarily accept the first offer.

Some insurance companies play a game by initially offering a small settlement amount. If the injured person accepts it, this is great for the insurance company. If not, it hasn’t cost the insurance company anything.

Challenge the information used to evaluate your case.

Here is the bottom line – if you have the proof that would convince a jury of your loss or injury, you have a shot at top dollar without ever going to trial.

Do not accept negative information about you or your situation as truth. In my experience, police reports can be wrong. How do we counter this? We go after eyewitness statements, look for photos and videos, and even get experts to testify. If the insurance company says you are not badly injured, we get doctors’ records, x-rays, medication lists, and even family photos that support your claim.

Ask for a 3 rd party review.

We do this often and call it mediation. Lawyers will ask an independent person (I like retired judges) to look over the case and help it get resolved. This evaluation lets the insurance company know what an outsider considers fair. If you are fighting alone, this request can happen when you appeal the insurance company’s denial.

One final note, I strongly suggest you get a lawyer involved. It is a tricky process; plus, you need someone who understands the system and is on your side.

If you suffer a personal injury, like an auto/railroad wreck or slip and fall, you can talk to us at the Law Firm of Eiland and Ritchie for free. We want to help you get back on your feet.

Also, join us on  NBC 15 LawCall  here in Mobile every Sunday night at 10:30, right after the news. We will take your calls live. We do like answering your questions. We also have lawyers standing by at our offices on Monday mornings.

Mobile Personal Injury Attorney

Contact Us Today for a Free Consultation

car driving towards the sunset  on the highway
By Steele Ritchie September 19, 2025
Car wreck in Alabama? Who pays medical bills first—ER, health insurance, or your policy? A plain-English guide with Mobile, AL resources.
By Steele Ritchie September 19, 2025
Truck crash in Alabama? Preserve black-box data and key records, avoid common mistakes, and protect your claim. Mobile, AL guidance.
By Steele Ritchie September 19, 2025
Left-turn motorcycle crashes in Alabama: why they happen, the evidence that proves fault, and first-48-hours steps. Free case review in Mobile.
By Steele Ritchie July 29, 2025
Who Inherits If You Die Without a Will in Alabama? (Married, Unmarried & Blended Families)
By Steele Ritchie July 29, 2025
What to Do After a Motorcycle Accident in Alabama: A Step-by-Step Guide
By Steele Ritchie July 29, 2025
Contributory Negligence in Alabama: How 1% Fault Can Sink Your Injury Claim (and How to Protect Your Case)
A pen is sitting on top of a piece of paper that says estate planning.
By Steele Ritchie July 24, 2025
Wills vs. trusts in Alabama—what’s the difference, and which do you need? Learn how to protect your assets and plan for the future with Steele Ritchie.
A man is laying on the ground with an ambulance in the background.
By Steele Ritchie July 24, 2025
Injured on unsafe property in Alabama? Learn your rights under premises liability law and how Steele Ritchie can help you recover compensation.
A man is sitting at a desk with a laptop and a judge 's gavel.
By Steele Ritchie July 24, 2025
Discover the key factors that determine personal injury case value in Alabama. Learn what your claim may be worth and how to protect your rights.
By Steele Ritchie June 26, 2025
Slip and Fall Accidents in Alabama: Your Questions Answered
Show More